Shipping policy
Shipping & Delivery
At Modu Egele, we are committed to delivering your pieces with care, efficiency, and transparency.
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📦 Processing Time
All orders are processed within 2 business days (excluding weekends and holidays).
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🚚 Shipping Options & Delivery Times
United States
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Standard Shipping: 3–5 business days
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Express / Overnight Shipping: 1–2 business days
International Shipping
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Standard International: 10–14 business days
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Express International: 3–7 business days
Delivery timelines begin after your order has been processed and shipped.
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🛍 Local Pickup (Houston Only)
Customers may select local pickup at checkout during select periods.
You will receive an email notification once your order is ready for collection.
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💳 Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery method.
We may offer complimentary shipping on qualifying orders during promotional periods.
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🌍 Duties & Taxes (International Orders)
International orders may be subject to customs duties, taxes, or import fees, which are determined by your local government.
These charges are the responsibility of the customer and are not included in our shipping fees.
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📍 Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details.
Please allow up to 24 hours for tracking updates to reflect.
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⚠️ Delivery Delays
While we aim to meet all delivery timelines, delays may occur due to:
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Courier service interruptions
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Weather conditions
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Customs clearance processes
Modu Egele is not responsible for delays caused by third-party carriers.
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📦 Incorrect Address
Please ensure all shipping information is accurate at checkout.
Orders returned due to incorrect or incomplete addresses will require additional shipping fees for redelivery.
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📬 Lost or Stolen Packages
Once a package has been marked as delivered, Modu Egele is not liable for lost or stolen items.
If you experience an issue, we recommend contacting the shipping carrier directly.
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📩 Contact
For all shipping-related inquiries: