FREQUENTLY ASKED QUESTIONS
How long does shipping take?
Orders are processed within 2 business days.
- Standard Shipping (U.S.): 3–5 business days
- Express / Overnight: 1–2 business days
- International (Europe & Canada): 10–14 business days
You will receive tracking details once your order has been shipped.
Do you ship internationally?
Yes, we currently ship to Europe and Canada only.
We are working toward expanding to additional regions in the future.
Can I pick up my order in person?
Yes, we offer local pickup in Houston during select periods.
After placing your order, please:
- Email ask@moduegele.com for available pickup dates, or
- Add a note at checkout with your preferred pickup date
You will receive a confirmation once your pickup has been scheduled.
What is your return policy?
We accept returns within 3 days of delivery for eligible items.
After 3 days, orders qualify for exchange or store credit only.
Items must be unworn, in original condition, and with tags attached.
Archive/Sale items are final sale.
How do I choose the right size?
Please refer to our Size Guide for detailed measurements.
If you are between sizes, we recommend sizing up.
For additional help, contact ask@moduegele.com.